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FAQ
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Can I track my order?Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your package.
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When will my order be processed?Once an order is placed on our website, we aim to process it within 1-3 business days. During peak seasons or special promotions, processing times may vary, but we will always do our best to fulfill orders as quickly as possible. You will receive a confirmation email once your order has been processed and shipped.
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What is the return process?To initiate a return, you must first contact our customer support team at support@jbemporium.com. Please provide the reason for the return and your order number. Our support team will guide you through the return process and provide you with further instructions.
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What is JB's Emporium?JB's Emporium, LLC is a unique online store that specializes in a variety of products, including 3D printed items like TCG (Trading Card Game) card displays, toys, games, sports cards, TCGs, and collectibles. We offer a diverse range of high-quality products that cater to collectors, gamers, and enthusiasts alike.
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What types of 3D printed products do you offer?At this time, our 3D printed items include specially designed TCG card displays that showcase your favorite collectible cards in an elegant and visually appealing way. These displays are crafted with precision using advanced 3D printing technology and premium materials.
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I have a question that isn't listed here—who should I contact?You can reach our dedicated customer support team by using the contact information provided on our website. Feel free to email us at support@jbemporium.com or use any other communication channel mentioned to ask questions or seek assistance.
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