Get in Touch with JB’s Emporium
Have a question about an order, a sealed Pokémon TCG product, or an upcoming drop? We’re here to help.
Send Us a Message
Use the form below for questions, order inquiries, product requests, or general support needs, or email us directly at support@jbemporium.com and we’ll get back to you as soon as possible.
Follow or Reach Out
Follow @JB.Emporium for new drops, restocks, and shop updates.
Check out @JBs.Emporium.LLC for product updates and announcements.
Connect
Use the form, email us, or connect with us on social.
Frequently asked questions
How long does it take to get a response?
Please allow 1–3 business days for a response to all inquiries. We do our best to reply as quickly as possible.
What should I include for order questions?
If you’re contacting us about an order, please include your order number in the subject line so we can help you faster.
Can I contact JB’s Emporium on social media?
Yes! You can also reach us on Instagram at @JB.Emporium or Facebook at @JBs.Emporium.LLC.